Are we to bid adieu to chatbots?

If you've visited a website and had a livechat customer service or had a conversation with Siri/cortana you've experienced a chatbot, Chatbots are used in dialog systems to disseminate information. One of the popular reasons why chatbots became famous was they provided a friendlier interface.
Chatbots are mainly of two types:Website-based(eg. Customer service ) and standalone applications (eg, siri, cortana).


Though chatbots have transformed the nature of B2B conversations, there are areas it fails in. For instance:
  • Chatbots aren't intelligent, the conversations are based on the sampling data fed in.The conversations are based of  "If-then" decision trees. 
  • The uses cases are weak , poorly explored. 



I distinctly remember having a conversation with chatbot ELIZA that mimicked the language of a therapist.Though it invoked an emotional response, the conversation died within few minutes.

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